What People Say

‘I love working with Southwark Mediation as it is a fast efficient and effective service where all the staff are very professional in their approach and always have a smile. Whenever a case is referred, you do it knowing it is in the best possible hands and that every effort will be made to reach the best possible outcome for all parties’

Over the last two years we have been using Southwark Mediation. We have found the service to be very professional and very effective in helping to resolve conflicts between neighbours. I would recommend Southwark Mediation highly and have found them to be the most effective service I have used to date.

We are now in the third year of a highly successful working relationship with SMC. This has been a hugely positive partnership, and one which I hope will continue for some years to come. SMC have resolved numerous issues and made a difference to the lives of a number of residents and our staff. Their commitment is extraordinary, with them frequently engaging with residents during evenings and weekends. They are…

We found that Southwark Mediation Centre was unique and outstanding. The centre has specialist staff to handle each case professionally, effectively and efficiently.

‘Southwark Mediation Centre are one of the UK leaders in the field of Community Mediation’

I have always been hugely impressed by the excellent and invaluable service which the Southwark Mediation Centre has provided to my constituents and to the rest of the borough over many years.

‘Police were faced with an escalating neighbourhood dispute, which had resulted in emergency calls to each address with allegation and counter allegations. A referral to Southwark Mediation by the Police has stopped the emergency calls to the addresses and has resulted in ‘peace’ between the neighbours’.

‘Officers from Newington Safer Neighbourhood Team have found the work of Southwark Mediation vital. Their experience has resulted in helping resolve disputes that could have potentially escalated into more serious situations. We appreciate and value working in partnership with Southwark Mediation’

‘If I had to choose an organisation for which I have complete confidence and respect to deal with Anti-social behaviour, neighbour and other disputes quickly and with total commitment I would choose Southwark Mediation every time’

‘Southwark Mediation has given invaluable support helping us resolve a large number of complex and diverse cases. These have ranged from neighbour disputes to wider community issues where intensive non-judgmental and pioneering mediation was used to bring disparate parts of the community together” Jackie McGeever, Manager Southwark Anti-Social Behavior Unit