Role title: Peer Mediation Project – Volunteer

What you’d gain from the role

Primarily this role gives you the chance to make a real difference to young people.
Improving the lives of those experiencing the negative impact of conflict.
Supporting the personal development of the peer mediators that they will take with them into adult life.

In doing so you will also:

Develop skills through first-hand experience of supporting a peer mediation project;
Specifically around mentoring and mediation;
Build awareness of the issues affecting young people;
Be part of a successful project with ambition for growth

Responsible to: Mel Bruce – lead for the peer mediator project

Download Application

Complete & email application form to by 5 pm on Tuesday 12 June 2018

Mel Bruce – Peer mediation project lead

Purpose of role:

Peer mediation has been successfully established and developed by Southwark Mediation Centre (SMC) over the last 10 plus years. As detailed on the website.

Lead from the outset by Mel Bruce she has exceptional knowledge, experience and skill in this field. Resulting in the achievements of the peer mediators receiving a range of acclaim and acknowledgement.

In order to expand and bring this opportunity to more young people SMC is looking to expand the team. Working with Mel to deliver the full range of activities associated with peer mediation projects. Until such time as additional contracts are secured the role is on a voluntary basis. The medium term goal however would be to establish a part time funded role.


Main activities/tasks

Activity predominantly undertaken at the secondary schools, Bacon’s SE16, Ark, SE17 and The Charter School East Dulwich SE22. With the possibility of developing within primary as well as other secondary schools.

The SMC SE5 office provides a base for administration tasks.

Supporting the peer mediator lead you’ll undertake a range of tasks. Initially in tandem with the lead but taking on more responsibility as your experience and confidence builds.

To include supporting the lead in:-

  • The recruitment exercise of the yearly intake of new peer mediators.
    Dates to be confirmed but likely to be in September.
  • Training the new peer mediators. Across three two schools over a five week period plus preparation time, likely to be in October.
  • Conducting weekly supervision of the peer mediators. Often during the lunch break.
  • Provide support to the peer mediators on complex cases. Beyond advice and guidance this may include co-mediating or taking the case.
  • Maintain the records for all activity on excel data base.
  • Promote the service and take up as opportunities arise.
  • Develop new contracts with schools.


When and the commitment

Given the nature of the peer mediation project activity tends to centre around the pattern of the school day and year. With the peer mediators supervision taking place over the lunch period and reduced activity during school holidays for example.

SMC would be flexible in accommodating existing commitments but would ideally be looking for someone who can commit to a minimum of two days, 14 hours, spread across the week.

During the peer training in October this would increase to ten days over four weeks. Usually three days one week two the next for each school participating.

Maintaining continuity with the peer mediators is essential and we therefore ask that the volunteer is able to commit to undertake the role for twelve months minimum or the academic year.

If this is something your unable to do there are other opportunities to get involved with the peer mediation project and we’d be happy to discuss these with you.


Induction and training

Induction will be tailored to the volunteers previous experience and knowledge of mediation service and peer mediation in particular.

Mediation training will be available if not currently trained.

Ongoing supervision and mentoring will be provided.

There is a three month probation period, or 168 hours whichever comes first.


Other information:

An enhanced disclosure is required for the role. If you already hold a DBS Enhanced certificate please bring it with you along with photo ID and proof of address Guidance can be accessed at If not SMC will undertake.

Travel expenses from SMC to the schools or venues will be met in accordance with the SMC policy.

Two references will be required from people who know you well but are not family members. If possible one should be a professional or work (school) related contact.

Volunteers would be covered by the existing SMC insurance policy.


Relevant skills & experience applicants need:

  • Previous experience of working or engaging, paid or unpaid, with school aged children from diverse background would be an advantage but not essential.
  • Be able to demonstrate a strong understanding or willingness to learn and commitment to the needs and challenges faced by young people.
  • A commitment to support young people to resolve conflict within their school environments and beyond.
  • To be able to support the personal growth of the peer mediators.
  • Confidence in working with groups, ideally of young people.
  • Ability to maintain confidentiality.
  • Be reliable and punctual.
  • Has a good understanding of personal strengths and limitations.
  • Whilst it’s desirable to have been trained and had experience as a mediator it is not essential.
  • The core skills of being an active listener, impartiality and empathy are however key.
  • Flexibility will be essential in the role to meet the fast pace that exists within the school environment.
  • Administrative skills
    Excel, Word, PowerPoint, photo copier etc.
    Knowledge of web design and maintenance would be an advantage but not essential.

Who the role would suit:

Someone with a strong desire to work with young people.
Someone with a commitment to community cohesion.
Someone who enjoys a mix of routine and the unpredictable. Working across a range of locations and organsiations.
As Mary Poppins would say ‘a sunny disposition’ always helps.
Being able to drive would be helpful but not essential as all current locations are accessible via public transport.


Not in paid work

If you are not in paid work and receiving benefits you may need to inform the DWP please visit for more information


Further opportunities

There may be further opportunities to mediate within the community and workplace fields if that’s an area of interest to the volunteer.


Application process

Complete & submit application form by 5 pm on Tuesday 12 June 2018

You’ll be contacted by SMC to arrange an informal discussion with the lead for the peer mediation project and another member of SMC. Lasting half an hour approximately at the office week beginning 18 June 2018

Where successful the offer to join the project will be made subject to references and DBS check.

Start volunteering and induction week beginning 2nd July 2018

Volunteer activity will be undertaken to 20 July 2018 post which on a limited basis until start of September 2018

Once operational the arrangement will be monitored to ensure it’s working for all parties as intended. Adjusting as required.


Point of contact

If you have any questions or want a chat about the role then please contact.
Mel Bruce – Peer mediation project lead

Download Application